Troubleshooting
Common questions
Groups on Take Action, invite codes, pulse check, and purchases.
I don’t see my group on Take Action.
Create an account, create or join a group, and confirm that group is selected on Home. Group rows appear under Bible reading, Challenges, and Pulse Check. Until you are in a group, those spots show a preview.
Where did the Solo and Group switch go?
Take Action is one page. Your habits are on the card. Your group is in the Group section under that card.
The invite code does not work.
It is exactly 6 characters. Copy it from Group Info. You must be signed in, not a guest.
I signed into an old account and lost guest progress.
Expected. Signing into an existing account replaces this device’s guest activity. Use Create account if you want to keep guest progress.
Pulse check is locked.
The previous Sunday–Saturday week is locked. Log this week; it locks when the next Sunday starts.
Can my group see my pulse check?
They see your average on Home and under Pulse Check. They do not see each mark’s score. Your solo challenge text, reading days, and streaks are also on your At a Glance card.
How do I switch groups?
On Home, tap the chevron next to the group name and pick another group. The chevron appears when you belong to more than one group.
You're offline.
Wait for a connection, then pull to refresh. The banner waits several seconds so brief drops do not show.
Restore a purchase.
Profile → Upgrade or Manage subscription. Restores follow your Apple ID or Google account, tied to your IRON X IRON account.
Can I use the app without Pro?
Yes. Features are not locked behind Pro today.
Is there a Mind / Body / Soul card?
Not in the current app. Use Bible reading, challenges, and the pulse check instead.
Related: Guest and account · Billing